Client Lead - Field Based at Troy

Job Description

Client Lead Workforce Solutions Field Based
Are you a workforce solutions industry professional with experience in managing and growing large strategic customer programs? Are you looking for career growth along with a challenging account management opportunity with a Fortune 500 company and world leader in human resources solutions? If so, then Kelly Services, Inc. would like to speak with you about an outstanding client relationship opportunity within their Global Solutions (GS) Team.
This position is a highly visible role that will focus on growing our existing strategic account relationships. The Client Lead will be responsible for building relationships with key customer decision makers/stakeholders, and delivering consultative solutions for their workforce. This person will be the single point of day-to-day customer contact and will be responsible for strategic planning and ongoing evolution of programs which include Total Supply Chain Management, Outsourcing and Consulting, Commercial Staffing and Professional/Technical business. The portfolio of accounts to be managed and grown are strategic in nature, have over $50M in global spend, and may span multiple countries across the Americas, EMEA and APAC.
This position is virtual/field based, thus can be located anywhere in the U.S.
Additional responsibilities:

• Expands usage of core business and new business lines throughout the customers various locations and subsidiaries by identifying Kelly opportunities and developing support strategies.
• Negotiates contract renewals prior to expiration to improve terms and conditions, gross profits, etc. Gains an understanding of customers business and staffing strategies, and sell consultative solutions to meet those goals.
• Works closely with other Kelly divisions to represent the customer and provide continuity of service for cross-divisional clients.
• Develops strategic client plans and interact with field and peers to share experience and knowledge and maintain frequent contact.
• Communicates terms and conditions, servicing issues and pricing structures related to specific customers to the field organization, as well as to internal departments.
• Travel up to 50%.

Desirable qualifications and experience:

• Bachelors degree (preferably in Business or Marketing). MBA preferred.
• Strong account management experience in handling large complex accounts.
• Five to ten years workforce solutions industry experience with an emphasis on sales and account management along with a background in managing over $50 million or more in revenue preferred.
• Experience working with VMS and/or MSP highly desirable.
• Global experience a plus.
• Demonstrated success in up selling solutions within existing accounts in order to further grow the business line required.
• Strong problem solving, leadership and decision making skills and demonstrated ability to influence.
• Proven ability to build relationships, communicate effectively including the ability to organize and present data, develop business, manage others and accomplish many tasks simultaneously with an attention to detail.
• In addition, the candidate must demonstrate a strong customer focus, flexibility, team orientation and technical proficiency (i.e., computer skills).

KELLY Services
About Kelly Services Kelly Services, Inc. (NASDAQ: KELYA) (NASDAQ: KELYB) is a leader in providing workforce solutions. Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 560,000 employees annually. Revenue in 2012 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn, and Twitter. Download The Talent Project, a free iPad app by Kelly Services.
Visit Kelly Services at www.KellyServices.com
Kelly Services is an equal opportunity employer committed to employing a diverse workforce.
PI63871689

Job Requirements

 
Country: USA, State: Michigan, City: Troy, Company: Kelly Services.