General Administration (G.A.) Supervisor at Bloomfield Hills

Job Description

Position Summary: 

Responsible for the daily workflow and management of several organizational support teams including accounting, human resources, subrogation mining and document support. The supervisor will interact daily with each department to manage work distribution, work quality and standards. The GA supervisor must be able to work with the leadership team to model the company’s core values and promote a positive team attitude.  The GA supervisor is expected to work with all levels in the organization and actively look for ways to improve on the delivery of services to the organization.

 

Technical/Functional Responsibilities:

• Team Leadership – Provides management to the team, makes independent decisions, recognizes problems early and works to resolve them proactively and assists with the development of procedures.  Representative of company leadership to support the core values, strategic plans, goals and leadership decisions by promoting and establishing these initiatives within their team.
• Process – Ensures that team members are in compliance with company policies, procedures and applicable regulations and laws while maintaining individual productivity.  Responsible for team scheduling and work flow, being proactive to identify any process gaps or problems and recommending solutions as needed.
• Customer Service and Communication Skills – Requires accomplished communication skills. Must be able to handle difficult conversations and exhibit conflict management skills. All communication must maintain a reputation of professionalism, courtesy and respect with an ability to build relationships at all levels of the company.
• Team focused – Responsible for team performance, to include coaching, counseling, and motivating team members as needed.  Identifies development opportunities and possible disciplinary measures. Ensures effective team relations, creating a positive work environment with effective communication methods, solving employee problems, managing conflict and responding to grievances.

Behavioral Competencies:

• Strong work ethic – Takes ownership of tasks and see them through to completion. Honors commitments and fulfills promises.  Be diligent and persistent to overcome difficult situations.  Must be a self-starter, show initiative, disciplined to focus on goals with a commitment to the outcome. The ability to make value-based decisions independently.
• Attention to Detail – Responsible for the accuracy and clarity of all documents.  Ability to be thorough and complete when working, processing, or providing information and documentation: tracking details and creating accurate documentation even under pressure.  Respond to management requests for information and recommendations in an appropriate and timely manner.
• Teamwork – Consistently work in a positive and cooperative manner with fellow Team Members with an ability to lead. Set a positive example for the team by modeling all core company values, policies and guidelines.

 

Job Requirements

Educational Requirements:

• College degree or eight years of relevant experience

Experience Required:

• Three years of supervisory management experience.  Three years of accounting experience. 

Basic Requirements:

• Typing 45+ wpm accurately
• Computer application knowledge.
• Good working knowledge of Microsoft Office Suite
• General accounting knowledge
• Must be able to read, write and clearly speak English language

Country: USA, State: Michigan, City: Bloomfield Hills, Company: LatitudeSubrogation Services.