Program Support Assistant (Office Automation) at Battle Creek

JOB SUMMARY:

Vacancy ID: 914639 

OUR MISSION: To fulfill President Lincoln’s promise – “To care for him who shall have borne the battle, and for his widow, and his orphan” – by serving and honoring the men and women who are America’s Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Countrys service. If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans.

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are Integrity, Commitment, Advocacy, Respect and Excellence (“I CARE”).

Americas Veterans need you! To find out more, go to http://www.va.gov/jobs/.

KEY REQUIREMENTS

• You must be a U.S. citizen to apply for this job.
• You will be subject to a background/suitability investigation.

DUTIES:Back to top

This position is located in the office of the Associate Director for Patient Care Services (AD/PCS) at the VA Medical Center in Battle Creek, Michigan.  As a Program Support Assistant (OA), you will be responsible for providing support for the Nurse Professional Standards and Licensed Practical Nurse boards and report directly to the Administrative Officer for the AD/PCS.  Duties of the position include, but are not limited to, the following:

·  Participates in the management of the boards by performing routine and non-routine administrative work;

·  Prepares, edits, and compiles a variety of technical, management and administrative reports and briefings;

·  Performs basic analysis of data and generates a variety of reports;

·  Collects, compiles, and tracks data and statistical information;

·  Assists in the development and initiation of policies and procedures;

·  Prepares recurring reports and briefings;

·  Plans meetings, formulates agendas, and provides guidance and assistance to others.

 

Work Schedule: Full-Time, Monday through Friday, 8:00am to 4:30pm.

 

 ***RELOCATION EXPENSES AND/OR INCENTIVES ARE NOT AUTHORIZED***

QUALIFICATIONS REQUIRED:Back to top

To apply for this position, you must have the following qualifications:

 

BASIC REQUIREMENTS:

 

TYPING PROFICIENCY: This position requires the skills of a qualified typist. In addition to meeting the experience and/or education requirements, you must be able to type at least 40 words per minute.

 

EXPERIENCE:

 

Candidates must have one year of specialized experience equivalent to the next lower grade level in Federal service.  Specialized experience is defined as experience that has provided the applicant with the particular knowledge, skills and abilities to perform successfully the duties of a GS-6 Program Support Assistant (OA). Qualifying specialized experience includes: performing general administrative or office support work; using office automation software to create forms, documents and spreadsheets; filing documents in an office file system; answering incoming phone calls; directing office visitors to the appropriate personnel; and typing documents from rough draft and reviewing correspondence for proper format and correct grammatical content.

 

A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

 

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position:

 

·  Experience performing administrative support to Nurse Professional Standards Board and Licensed Practical Nurse boards.

·  Ability to execute total quality management responsibilities.

·  Experience performing administrative and office automation work.

·  Skill in operating various computer hardware and software.

·  Experience complying with mandatory requirements and established business rules.

 

PHYSICAL REQUIREMENTS:

The work of this position is sedentary.  Typically, you will sit comfortably to do the work.  However, there may be some walking, standing, bending, carrying of light items such as papers, books, small parts; or driving an automobile; etc.  No special physical demands are required to perform the work.

For more information on these qualification standards, please visit the United States Office of Personnel Managements website at http://www.opm.gov/qualifications .

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC.  WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.  If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Please refer to this checklist to ensure proper accreditation and for foreign education requirements.

Veterans Preference:

When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.  If the military member is within 120 days of separation and does not yet have a DD214, the member may instead submit any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference," (go to http://www.opm.gov/forms/pdf_fill/SF15.pdf) and required documentation with your application materials. For more information on Veterans Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx.

 

HOW YOU WILL BE EVALUATED:

Applicants will be ranked based on four quality groups, as follows:

• Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
• Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
• Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
• Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group.  Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group.  Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group.  The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview.  The remaining groups may be referred based on the number of applicants available.

Country: USA, State: Michigan, City: Battle Creek, Company: Veterans Affairs, Veterans Health Administration.