Office Coordinator (Part-Time) at Auburn Hills

Job Description

General Purpose

Under general supervision, responsible for handling the routine office work and administrative responsibilities of the community.

Essential Duties

Establish rapport with residents and prospective residents; fielding community comments, suggestions, and complaints and forwarding to appropriate management.

Maintain petty cash fund, recording expenditures in proper accounts.

Prepare and distribute resident and community communications, such as rule reminders, violation notices, increase letters, delinquency notices, eviction paperwork, lease addendums and renewals.

Prepare bills and statements for Community Manager approval.

Schedule clubhouse rentals.

Perform general office functions including answering phones, typing, photocopying, faxing, filing, and other duties as assigned.

Maintain stock of office supplies and prepare supply orders as necessary.

Maintain community records and files in accordance with the Operations Manual.

Collect and post resident security deposits, processing fees, rents, inspection or other fees; record in the proper accounts and issue receipts.

Make collection calls for site rental payments under the direction of the Community Manager.

Submit bad debt files to collections.

Process move-ins and move-outs in accordance with the Operations Manual.

Complete and reconcile community reports in accordance with monthly calendar, including accounting reports, community traffic reports, and community activity reports.

Support the implementation of resident relation activities within the community.

Assist with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, used, and brokered homes), community events, and other community related materials as directed by the Community Manager.

Assist prospective residents by checking the status of Sun Homes inventory, reviewing new and used home listings, showing homes, and assisting with rental applications at the discretion of the Community Manager.

Refer all sales prospects to the Community Manager and input prospect information into Yardi database in a timely manner.

Forward Sun Homes customer service requests to the Community Manager in a timely fashion.

Complete new move-in incentive requests for non-Sun Homes home deals, clubhouse rental fees, resale inspection fees, application fees, etc.

Perform credit checks on prospective resident applicants and regularly track approvals and denials.

Prepare bank deposit slips and deposit funds as required.

Other duties as assigned.

Job Requirements

• High School Diploma/GED
• Minimum of two (2) years secretarial/administrative experience

Knowledge, Skills, Abilities

• Good written and verbal communication skills
• Ability to interact effectively with a wide range of people
• Ability to multitask
• Excellent telephone skills
• Good problem solving skills
• Professional appearance
• Working knowledge of computers, including ability to use the internet and Microsoft Office Suite.

KEYWORDS: Office Manager, Administrative Assistant, Leasing Consultant, Clerical, Sales Coordinator


Country: USA, State: Michigan, City: Auburn Hills, Company: Sun Communities.