*Sales Associate / Program Manager - Automotive~

Global Rolled Products (GRP) is a dynamic global organization that offers the widest variety of aluminum plate and sheet in the world. GRP is made up of Alcoas rolling operations around the world and is Alcoas most global group with manufacturing and commercial sites in North America, Eastern Europe, Western Europe, Asia, Australia and Russia.

Reporting into an Account Manager this newly created role of Sales Associate/Program Manager of our automotive sector will be this position is accountable for supporting the commercial team coordinating and communicating overall customer updates, updating customer plan based on input form the commercial team and and assiting the commerical team in developing and executing an overall customer strategy that is in alignment with market and business unit goals and objectives. The incumbent will communicate with Alcoa organizations/resources in support of commercial team; included are; Marketing, Credit, Metal Management, Legal, Manufacturing, Supply Chain, Technical Center, Inside Sales.

Additional Responsibilities

• Management of Customer Satisfaction survey system
  
• Establish an understanding of each customers products, processes.
  
• Monitor customer performance for critical metrics including forecast accuracy, payment, inventory, accounts receivable imbalances, and hedge reconciliation.

• Quotation Management
  Internal coordination of customer request for quotes
  Internal coordination with marketing, plant personnel and engineering
  Internal coordination with marketing, plant personnel and engineering
  Preparation of quotes to customer

• Management of Growth and Revenue opportunities
  Opportunity Input
  Date & Milestone Management
  Concurrence with latest commercial information & timing

• Quality Metrics
  Inventory Management
  Shipment Summary (over or under pull situations to commercial team for resolution/disposition)
  Release Tracking (necessary to ensure that changes to customer releases on augmented scale are being tracked and brought to the attention of the commercial team)

• Support/coordination of customer material sample requests & pre-production build support
  Cost & Timing
  Coordination with outside processors and internal technical resources
  Quote preparation
  Development of support plan, identification of barriers, and resolution strategy with the commercial team
  Active monitoring of support plan to ensure milestones are met and, in the case of road blocks, work with team on resolution
  Tracking to ensure on-time delivery

Skills

• Ability to comprehend the sophisticated technical processes that are critical to understanding customer requirements as well as Alcoas products and manufacturing systems
  
• Ability to manage multiple complex projects/tasks simultaniously
  
• Solid technical knowledge/learning ability
  
• Stronguman relations skills
  
• Highly effective oral and written communication skills
  
• Initiative/Tenacity
  
• Organization skills
  
• Creativity
  
• Proficiency in use of P.C.s and Microsoft Office software

Note:Position could be a JG 16-17 depending on qualifications and experience.

Basic Qualifications

• Bachelors degree
  
• 3 years of sales or program management experience in a manufacturing/technical environment

Preferred Qualifications
In addition to the basic qualifications:

• Bachelors Degree in engineering or other technical dicipline
  
• Direct automotive OEM or tier one supplier work experience
  
• Experience with aluminum or other metal sales to the automotive industry
  
• Working knowledge and understanding of the automotive vehicle/product development process including component design, structural analysis, manufacturing process development, and actual component/vehicle manufacturing

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Country: USA, State: Michigan, City: Farmington Hills, Company: Alcoa Inc..